Episode 16

The Do’s & Don’ts of Running a Profitable Med Spa

Profit First: What Every Med Spa Owner Should Know

In this episode, we get real about what separates thriving med spas from those just getting by. Laura Crowley shares her expertise in aesthetics business consulting—covering both the strategic “do’s” (pricing, staffing, systems) and the common “don’ts” (over-discounting, under-training, lax operations). Whether you’re scaling or just trying to raise your profit margin, this episode gives you clarity on where to focus your energy for sustainable growth.

Profit First: What Every Med Spa Owner Should Know

Laura takes listeners through a detailed breakdown of profitable med spa operations:

  • The importance of aligning service pricing with cost structure, margin targets, and value delivered.
  • Why staff training, SOPs and client experience are non-negotiable in driving repeat business and referrals.
  • Common mistakes: discounting high-value treatments too soon, neglecting retail revenue, skipping follow-ups.
  • The “profit map”: tracking KPIs, understanding break-even, measuring lifetime value—not just bookings.
    Listeners will walk away with a clear framework to audit their practice, identify bottlenecks and take action on the parts of their business that impact profitability most.

meet the host

Jared Rohrer

Owner of Aesthetic Conversion

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