
Ep. 11 – The Power of Personalization: Using Funnels to Attract Med Spa Clients

Updated January 2026
In this in-depth blog, we break down the key insights from Episode 11 of The Patient Magnet podcast by Aesthetic Conversion, where host Jared Rohrer and his guest Graydon Ursel, co-founder of Forever Booked, reveal how personalized marketing funnels radically improve medspa performance — beyond simply driving traffic — to attract higher-quality clients and increase conversions.
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In an age where medspa SEO, medspa marketing, and medspa digital marketing saturate online spaces, attracting new leads isn’t enough. What truly propels growth is not just visibility — it’s relevance: connecting the right message to the right person at the right time.
Episode 11 of The Patient Magnet dives into how personalized marketing funnels can elevate your medspa from generic outreach to targeted engagement that drives real bookings, higher conversions, and increased lifetime value. Hosted by Jared Rohrer — founder of Aesthetic Conversion and an expert in medspa web design, SEO, and strategic digital funnels — the episode unpacks actionable strategies every medspa owner should implement in 2026 and beyond.
Why Personalization Matters in Medspa Marketing
Most medspa brands rely on generic ads, social posts, or website traffic metrics that only tell half the story. But personalization turns passive clicks into engaged prospects by:
- Addressing individual patient motivations
- Speaking to specific aesthetic goals
- Nurturing leads based on real behavioral triggers
As Graydon Ursel explains, the goal isn’t just to drive leads, but to attract clients who convert with intention. The approach reshapes your medspa digital marketing from volume-driven to quality-driven.
Key Insights & Takeaways
1. Map the Patient Journey
Before building any funnel, you must understand the stages your prospects move through — from awareness to booking. Knowing the key decision points allows you to craft messages that meet prospects exactly where they are.
Pro Tip: Map out common motivations — pain points, desired outcomes, objections — and align your messaging accordingly.
2. Segment Your Audience
Personalization starts with segmentation. Instead of one generic audience, create segments based on:
- Treatment interests
- Demographic attributes
- Purchase behavior
- Engagement history
Segmented funnels deliver tailored content — emails, offers, nurture sequences — that resonate far better than one-size-fits-all messaging.
3. Use Automation Strategically
Marketing automation isn’t about reducing workload — it’s about meaningful timing. Automated follow-ups and nurturing sequences give prospects the right information at the right stage, increasing the likelihood of booking.
Automation plays a crucial role in effective medspa marketing, especially when managing a growing funnel with diverse segments.
4. Measure the Metrics That Matter
Volume is easy to track, but quality of engagement is what drives revenue. Graydon emphasizes focusing on:
- Lead quality
- Conversion rate
- Customer lifetime value
This analytical mindset ensures your medspa agency strategies align with business growth rather than vanity metrics.
How Funnels Transform Med Spa Digital Marketing
At its core, a funnel is simply a strategic path that guides audiences from casual browsers to paying patients. But personalization turns a funnel into a relationship builder. Here’s how:
Top of Funnel (Awareness)
- Capture attention with educational content
- Use your medspa SEO and organic social strategy to attract qualified eyes
Middle of Funnel (Engagement)
- Provide tailored treatment information
- Segment messaging based on interest (e.g., injectables vs. skincare)
Bottom of Funnel (Conversion)
- Present booking options with urgency or incentives
- Use personalized calls to action tied to motivations
By optimizing each stage with targeted messaging, your medspa can dramatically improve conversion rates and patient satisfaction.
Best Practices for Personalization in 2026
Here’s how to stay ahead:
Invest in Data:
Leverage CRM tracking, behavior analytics, and audience data to inform messaging and funnel design.
Combine Channels:
Use email, SMS, retargeting ads, and web personalization in harmony — not isolation.
Optimize Offers:
Test different messaging angles and offers (e.g., “Glow Week specials” vs. treatment bundles) within segments.
Refine Continuously:
Use split testing and conversion analytics to refine the funnel over time.
These techniques align with modern medspa digital marketing expectations, keeping your brand both visible and relevant in a competitive landscape.
FAQ: Funnels for Med Spa Owners
Q: What exactly is a medspa funnel?
A: It’s a structured path that takes a potential patient from initial awareness to final booking — often using targeted content and automated communications.
Q: Why is personalization important?
A: Today’s patients expect relevant messaging that speaks to their specific concerns and goals. Generic ads get ignored; personalization gets results.
Q: Can small medspas benefit from this strategy?
A: Yes. Funnels and personalization scale, so small practices can compete with larger brands by leveraging smarter marketing.
Q: How does personalization tie into SEO?
A: Personalization enhances conversion once prospects arrive via medspa SEO — ensuring your traffic turns into bookings.
Conclusion
If you only take one thing from Episode 11 of The Patient Magnet, let it be this: marketing isn’t about shouting louder — it’s about speaking smarter. Personalized funnels can transform the way your practice attracts, engages, and converts patients. By aligning your medspa web design, SEO, and campaign strategies with real behaviors and segmented messaging, you position your business for both short-term bookings and long-term growth.
Listen to or Watch the Full Episode
For the complete conversation — including tactical funnel ideas, real examples, and expert commentary — head over to:
👉 Podcast page on Aesthetic Conversion
👉 Spotify or
👉 YouTube full episode
Engage deeper with the strategies that leading medspa owners are using right now to scale their practices.

